Office connect Help / FAQs

How do I Create an Account?

Creating an account is easy. Just follow the below easy steps :

  • - Click on Register
  • - Enter your Name
  • - Enter your Email ID
  • - Enter a Password
  • - Uploading your trade license copy or trade license number

Your email ID will be used as the default username for your Office Connect account

How do I get a Quote?

Once you login with register email id you can see the prices of products than by adding products to your cart you can click send inquiry button, once we receive email our customer care division will get back to you on delivery through email regarding product you inquired & payment mode or you can directly send inquiry to our customer care team will reply with quotation

What is the Status of My Order?

All orders are delivered from our office within one business day of inquiry if it is send before 3 pm which is cut of time, unless we have contacted you and specified otherwise. To review and track your orders, kindly call us on our customer care department.

How do I track a delivery?

You will receive a phone call or email, notification once your order is dispatched from our warehouse. If you need to know the status of your order at any stage, please contact our support Service Team either by email at , by phoning our land line 04- 3363483

What Payment method do you Accept?

We accept cash payment or advance bank transfer or you can deposit amount direct in our bank account after clearance of the amount we dispatch the order, please see bank account & IBAN detail in payment mode

Free delivery for order over 500 AED?

We deliver the order through our own logistic where customer will be given up-to-date information about their product despatch time & delivery schedule, order below 500 AED will be charge 50 AED delivery charge

Can I Avail Credit?

We give credit facilities based on case to case study; once client agreed to enter into yearly contract they are eligible for credit days from 30 up to 60 days.

Does Office Connect Delivers Friday & Saturday?

We are closed on Friday & Saturday; those companies under contract with us have special delivery on Saturday on request.

How do I enter in contract?

It’s very simple, contact our customer care department through email or phone, one of our sales representatives will come & explain you detail of contract terms & condition; you can also fill up credit application form by clicking & filling detail CREDIT APPLICATION REQUEST.

Will i get special price for contract?

Yes customer entering into contract with us will have special quotation for their product, they will have credit facilities with us also.

Payment Modes

Payments can be done through following methods :

  • - Cash
  • - PDC Cheques (If Approved through contract)
  • - Bank transfer to our account
  • - Advance Cash deposit to our bank account
  • - Internet Banking
  • - Pay us through E-transfer/Cash Deposit

You can ask cash deposit the payment against the following account at your nearest bank. Also you can ask them to do an e-transfer to our account.

Bank Name: RAK BANK
Bank Account Number: 8332298171901
I B A N: AE620400008332298171901